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CONNECTIVITY
VOIP
HOSTING
FEATURES
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Privacy Policy
Your privacy is very important to us. We want to make your experience
on the Internet as enjoyable and rewarding as possible, and we want you
to use the Internet's vast array of information, tools, and
opportunities with complete confidence.
We have created this Privacy Policy to demonstrate our firm commitment
to privacy and security. This Privacy Policy describes how IPNS
collects information from all end users of IPNS's Internet services
(the "Services") those who access some of our Services but do not have
accounts ("Visitors") as well as those who pay a monthly service fee to
subscribe to the Service ("Members") what we do with the information
we collect, and the choices Visitors and Members have concerning the
collection and use of such information. IPNS requests that you read
this Privacy Policy carefully.
Personal Information IPNS Collects and How It Is Used
- 1. Introduction
- 2. Registration
- 3. IPNS partners and sponsors
- 4. Online Shopping
- 5. Responses to email Inquiries
- 6. Voluntary Customer Surveys
- 7. Special Cases
- 8. "Cookies" and how IPNS uses them
- 9. Public Forums
- 10. IPNS's commitment to Data Security
- 11. How to access or modify your Information
- 12. Where to direct questions about IPNS's Privacy Policy
- 13. Revisions to this Policy
- 1. Introduction
-
IPNS collects information in different ways from Visitors and
Members who access the various parts of our Services and the
network of Web sites accessible through our Service. We use this
information primarily to provide a customized experience as you use
our Services and, generally, do not share this information with
third parties. However, we may disclose personal information
collected if we have received your permission beforehand or in very
special circumstances, such as when we believe that such disclosure
is required by law or other special cases described below.
- 2. Registration
-
Members are asked to provide certain personal information when they
sign up for our Services including name, address, telephone number,
billing information (such as a credit card number), and the type of
personal computer being used to access the Services. The personal
information collected from Members during the registration process
is used to manage each Member's account (such as for billing
purposes). This information is not shared with third parties, unless
specifically stated otherwise or in special circumstances. However,
in instances where IPNS and a partner jointly promote the Services,
IPNS may provide the partner certain personal information, such as
the name, address, and username of persons who subscribed to the
Services as a result of the joint promotion for the sole purpose of
allowing us and the partner to assess the results of the promotion.
In this instance, the partner may not use personal information for
any other purpose. IPNS may also generate nonidentifying and
aggregate profiles from personal information Members provide during
registration (such as the total number, but not the names, of
Members). As explained in more detail below, we may use this
aggregated and nonidentifying information to sell advertisements
that appear on the Services.
- 3. IPNS partners and sponsors
-
Some IPNS products and services are offered to Visitors and Members
in conjunction with a non-affiliated partner. For example, we may
outsource the provision of stock quotes and operation of your stock
portfolio (accessible through your Personal Start Page) to a
third-party vendor. To provide Visitors and Members some of these
products and services, the partner may need to collect and maintain
personal information. In these instances, you will be notified
before any such data is collected or transferred and may decide not
to use that particular service or feature. Additionally, many IPNS
Members have co branded Personal Start Pages that are cosponsored by
nonaffiliated partners. IPNS will share nonidentifying and aggregate
information (except as described above), but not personal
information, with such partners in order to administer the co
branded products or services offered.
- 4. Online Shopping
-
At some Web sites, you can purchase products and services or
register to receive materials, such as a catalog or new product and
service updates. In many cases, you may be asked to provide contact
information, such as your name, address, email address, phone
number, and credit/debit card information. If you complete an order
for someone else, such as an online gift order sent directly to a
recipient, you may be asked to provide information about the
recipient, such as the recipient's name, address, and phone
number. IPNS has no control over the third parties' use of any
personal information you provide when placing such an order. Please
exercise care when doing so.
If you order products directly from IPNS, such as through the
"IPNS Webpage", we will use the personal information you provide
only to process that order. We do not share this information with
outside parties except to the extent necessary to complete the
order.
- 5. Responses to email Inquiries
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When Visitors or Members send email inquiries to IPNS; the return
email address is used to answer the email inquiry we receive. IPNS
does not use the return email address for any other purpose and does
not share the return email address with any third party.
- 6. Voluntary Customer Surveys
-
We may periodically conduct both business and individual customer
surveys. We encourage our customers to participate in these surveys
because they provide us with important information that helps us to
improve the types of services we offer and how we provide them to
you. Your personal information and responses will remain strictly
confidential, even if a third party conducts the survey.
Participation in our customer surveys is voluntary.
We take the information we receive from individuals responding to
our Customer Surveys and combine (or aggregate) it with the
responses of other IPNS customers to create broader, generic
responses to the survey questions (such as gender, age, residence,
hobbies, education, employment, industry sector, or other
demographic information). We then use the aggregated information to
improve the quality of our services to you, and to develop new
services and products. This aggregated; non-personally identifying
information may be shared with third parties.
- 7. Special Cases
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It is IPNS's policy not to use or share the personal information
about Visitors of Members in ways unrelated to the ones described
above without also providing you an opportunity to opt out or
otherwise prohibit such unrelated uses. However, IPNS may disclose
personal information about Visitors or Members, or information
regarding your use of the Services or Web sites accessible through
our Services, for any reason if, in our sole discretion, we believe
that it is reasonable to do so, including: to satisfy laws, such as
the Electronic Communications Privacy Act, regulations, or
governmental or legal requests for such information; to disclose
information that is necessary to identify, contact, or bring legal
action against someone who may be violating our Acceptable Use
Policy or other user policies; to operate the Services properly; or
to protect IPNS and our Members.
- 8. "Cookies" and how IPNS uses them
-
A "cookie" is a small data file that can be placed on your hard
drive when you visit certain Web sites. IPNS may use cookies to
collect, store, and sometimes track information for statistical
purposes to improve the products and services we provide and to
manage our telecommunications networks. If you are a Member and have
created your own Personal Start Page, we may use a cookie to save
your settings and to provide customizable and personalized services.
These cookies do not enable third parties to access any of your
customer information. Additionally, be aware that if you visit
non-IPNS web sites where you are prompted to log in or that are
customizable, you may be required to accept cookies.
Advertisers and partners may also use their own cookies. We do not
control use of these cookies and expressly disclaim responsibility
for information collected through them. IPNS's Commitment to
Children's Privacy.
Protecting children's privacy is especially important to us. It is
our policy to comply with the Children's Online Privacy Protection
Act of 1998 and all other applicable laws. We may have Web pages
designed especially for our younger users. While we make every
effort to ensure that these Web sites are fun and age-appropriate
for our younger audience, we believe that there is no substitute for
proper parental supervision. Finally, IPNS recommends that children
ask a parent for permission before sending personal information to
IPNS, or to anyone else online.
- 9. Public Forums
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Please remember that any information you may disclose in our Member
Directory, or other public areas of our Web sites or the Internet,
becomes public information. You should exercise caution when
deciding to disclose personal information in these public areas.
- 10. IPNS's commitment to Data Security
-
Services and Web sites we sponsor have security measures in place to
protect the loss, misuse, and alteration of the information under
our control. While we make every effort to ensure the integrity and
security of our network and systems, we cannot guarantee that our
security measures will prevent third-party ???hackers??? from
illegally obtaining this information.
- 11. How to access or modify your Information
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IPNS offers Members the opportunity to access or modify information
provided. Please email support@ipns.com or accounting@ipns.com or
call 503-205-4767.
- 12. Where to direct questions about IPNS's Privacy Policy
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If you have any questions about this Privacy Policy or the practices
described herein, you may contact:
Internet Professionals & Network Solutions
14823 S.E. 82nd Dr.
Clackamas, OR 97015
support@ipns.com
- 13. Revisions to this Policy
-
IPNS reserves the right to revise, amend, or modify this policy, our
Internet Service Agreement and our other policies and agreements at
any time and in any manner. Notice of any revision, amendment, or
modification will be posted in accordance with the Internet Service
Agreement.
Rev. 08/11/2004
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Internet Professionals & Network Solutions
Corporate Office:
4000 International Way
Suite F204
Milwaukie, Or 97222
Office:
503-205-4767
Toll Free:
877-255-4767
Fax:
866-912-4768
Email:
Support
Sales
Accounting
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